Root Cause Analysis – it needs a grain of salt


Vast amounts of time and resources are spent in the corporate world in what is called “root cause analysis” (or RCA for short). I have done my fair share – countless spreadsheets and PPT decks have been created by me too like most of you who are reading this . And from the time I…

Insecure Middle Level Managers – Help Them !


Yesterday, I was most excited to see an email from my friend and mentee Tomas Krojzl . IBM’s CEO and her senior staff chose Tomas as one of the “Best of IBM 2013” Winners. That is a huge deal in IBM – to be one of the few picked out of 430,000+ employees. No one…

Leadership, Management and Gandhi


Right from my first day at Business School, I have been conditioned to believe that I should not ever aim to be a manager – I should aim to be a leader, an entrepreneur, anything but a manager. What my professors preached to me was reinforced by my bosses at work, and the books I…

Random Management Lessons From Dinner Table


Couple of days ago, I had the opportunity to host a client CIO and a senior IBM executive for dinner at a restaurant in San Jose, CA. It was one of the most interesting conversations I ever had over dinner, and to say the least – it was more valuable to me than many business…

How do you measure success and failure of projects?


There are quantitative and qualitative ways to describe the success or failure of a project. In general, a project is considered succesful when it meets its objectives while staying within an agreed up on budget and time line. This sounds simple enough, except that it is not ! First, who decides if a project is…

Are you an expert?


Experts come in many flavors. A couple of weeks ago, my 4-year-old daughter made a statement that warmed my heart…”My daddy works for IBM, and My uncle works for HP..guess what, IBM is bigger than HP !”. My euphoria  didn’t last long – pretty soon I figured out that she didn’t have any grandiose ideas…