LOVE is the secret ingredient of leading turnarounds


Late on Wednesday night, I got an email that essentially said we moved from #5 to #1 on a certain important metric . This was a big goal for our team, and we were all working hard for it. So I shared the news with my leadership team right away . Thursday morning, one of…

Reality check on promotions


Promotions are hard for the employee and the employer. Unless its the first couple of levels in the organizational ladder, there is always a lot of subjectivity that goes into the process from both sides. Even when a company says it is all data driven – it is often the case that subjective decisions (…