Max Schireson, the most unusual CEO I know


My boss, Max Schireson, announced yesterday that he is stepping aside as the CEO of MongoDB and will become the deputy Chairman of our board. And he probably wrote the best piece ever that I have read from an outgoing CEO http://maxschireson.com/2014/08/05/1137/ .

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Last year, when I was considering employment at MongoDB – there were two things that drove me to that decision primarily. First – the promise of the product (which did not exactly need much convincing to be honest). Second – the chance to work with and learn from the most unusual CEO I have ever met . I had a few other options at great companies – and they had great CEOs too. But those were people who fit the “normal” definition of CEO – 100% extroverted, totally sales focused, impeccably dressed , driving a car as expensive as my home , bashing competitors in every sentence and selling me hard on why working for them was the best choice ever.

Max was a 180 degrees different from that ! If he claimed to be the CTO to me – I would not have suspected otherwise (well, at least till I met Eliot, the real CTO). He could switch from discussing business strategy to discussing query parallelization and database locking without missing a beat. 

My first meeting with Max was at the old MongoDB office in University Drive in Palo Alto. We had a good conversation – but I left that meeting with a feeling that he probably did not see a role for me. He barely looked me in my eye ( something I have been accused of in the past too when meeting people for the first time, and a “problem” that I have had to work really hard to minimize) – but he asked me a lot of questions on what I liked and not liked and so on . As you can imagine – I was confused on whether he was totally uninterested or REALLY interested in what I brought to the table.

So like what anyone else would do these days – I googled him, and found his blog. It was a fascinating read. Once I figured out he was a math geek – it all made sense to me quickly 🙂

Max invited me to meet other executives and founders and investors over the next few weeks . And he and I met a few times over breakfast and lunch in various Palo Alto restaurants. And in each successive meeting – the quality of conversation kept getting better (and yes, we looked each other in the eye a whole lot more) . Throughout the whole process – he never once pushed me to expedite my decision, or tried to sell me hard. He explained everything logically and made it clear that it was my decision to be made in as much (reasonable) time as I needed. I am usually pretty good in replying to emails on time – Max was about as close to real time as someone can get when I had a question for him. 

Max’s youngest daughter is the same age as my daughter – and I could clearly see how much he cared for his three kids and his wife. and how much he missed being with them given his busy schedule. That is something I could readily empathize – I struggle with that all the time too. I would not have had a good career if my wife did not make huge sacrifices. One day not too far from now, I hope I can do for my family what Max just did for his. 

It is not an exaggeration to say – when I accepted the job, it was as much about MongoDB (the product and the team Max had assembled) as it was about having a chance to work with Max. And after I joined and started to know other colleagues at MongoDB better – it was clear that this was a common theme. 

Max is sharp as the sharpest CEOs I know in technology. He can assimilate a lot of information quickly and run what-if scenarios . He is as passionate as anyone else at MongoDB today – but I have always admired how he put his head before his heart when he made decisions. When he felt he made bad decisions, he had no difficulty in acknowledging it and taking corrective actions. I have worked for him for only 4 months and I have broken a fair bit of glass in that time – and not once did I had to pause and think whether I had his support. If he wanted me to course correct – he just told me so. I can’t express in words how much it means to have a boss that gives me operational freedom, and still be available to help any time I needed his counsel. It definitely has helped me adjust my own leadership style.

Max says this in his blog

I recognize that by writing this I may be disqualifying myself from some future CEO role. Will that cost me tens of millions of dollars someday? Maybe.

My response is – you are absolutely wrong, Max ! Whenever you decide the timing is right for you – I think there will be plenty of great CEO opportunities for you to choose from. Thanks for everything you did and continue to do at MongoDB, Max . You have set the bar high for all leaders in making tough decisions for themselves and their companies . Rock on !

 

 

 

 

Work or Pleasure ? Both, of course


I am typing this from the beautiful city of Brussels . This is the last stop of a very busy business trip meeting key partners in Europe . I fly home early in the morning tomorrow

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The weather was perfect . I very rarely get to visit Europe in summer – so this was an especially enjoyable visit . And while jet lag made me tired towards end of the day for couple of days , the intense schedule made sure that I got adjusted to the time zone quickly.

Thanks to Luca , Tug, Koby and Guillaume – I had a full schedule this week , and now can barely stand up straight 🙂 . It was totally worth it – a full schedule every day in a different country and magically it all happened in as good a way as I could expect . I am blessed to lead such an incredible team and even more blessed to have partners who are “all in” on MongoDB.

I have some work related thoughts to post – but today, I am going to focus on the amazing personal experience this trip gave me as a traveller and as a foodie .

The transport system in Europe has always impressed me . When I landed in Zurich , I walked across to the railway station and caught a train to HB , and walked to the Marriott . The tall hotel building ruined for me the beauty of a great old town .

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Air travel is not always the most convenient or economic across countries , but trains and taxis compensate for that difficulty adequately . Since I don’t have elite status on European airlines – I got some pretty awful seats , and my knees are still pretty sore . Ouch !

I have more change in my pocket today than in any other previous trip to Europe that I can think of – thanks to the innumerable cab rides

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The food was pretty amazing . At Zurich – I had probably the best sol I ever had in my life , and the restaurant was amazing too – right on the lake . Thanks to my pal Phil Loewen for chauffeuring me around and giving great company

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In Barcelona , the tapas made me wonder how much Asian cuisine has influenced a classic Spanish thing

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In Madrid – I had the best Spanish omelette I have ever tasted ( the potatoes apparently are brought from a special region) , and some most amazing red wine . And the partner who took me there also was kind enough to explain the dishes and their origins and cultural impact very well . This restaurant is worth checking out if you are a meat lover – especially the “melt in your mouth” iberico Jamon

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And then there was the beautiful city of Paris . Crazy busy as always – but plenty of culture to soak in . Too bad I didn’t get time to walk around the city this time . But my local sales leader Yann took me to a nice lunch – also by a Water front – and I could sample some excellent French cuisine . It’s more art than food as always .

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Since I was on 5 flights back to back till reaching France, my colleague Tug and I took a train to Brussels . Such a nice experience – I think I will stick to trains a lot more on future trips

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Brussels is known for good beer, chocolates and waffles . I didn’t have any of that yet . When we reached Brussels yesterday – Tug mentioned an Indian dinner he had the last time he was here . Of course that meant we had to go find an Indian place for dinner and we did . It’s kind of ironic to come to Belgium and eat Desi Khana – but there is no denying I love indian cuisine the best . The restaurant was good – not great . The other shock was that they didn’t take credit cards !
That said – I did have a terrific lamb shank today at the restyrant at the Sheraton today where we met a large Belgian SI partner – and loved it . It was the first dish in this visit that made me remember how over sized American restaurant portions look like 🙂

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I would be remiss if I didn’t call out the coffee . I must have had 6 cups a day on average to get through the meetings and remain focused . The quality of coffee in all the countries this week has been high – and exceptionally so in France and Spain

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Hopefully I can find some chocolates tonight to take home for my wife and daughter . I need to get them both here on a vacation soon .

I will be back in few months – couldn’t cover UK, Germany , Italy and Netherlands this time . Not that I am really complaining – I don’t think I could have done meetings in 5 cities/countries a week two weeks in a row .

Why am I not holding my breath on digital transformation ?


Once upon a time – when I was a young consultant – there was this thing my friends did called “change management”. I must have known more than a 100 change management consultants in my career – but I can count on one hand the number that stayed throughout the projects . Most were let go half way through by the customers .

If change is hard , change Management is harder . When a project has a budget cut – usually the axe fell on a change management consultant first . At one point in my career – I knew many consulting sales people who would add change management to a proposal , strictly as a way to take it off and make the deal look palatable to a customer !

If any term needed a rebranding – Change management was the one to beat . I have seen tens of CIOs roll their eyes if a vendor mentioned “change management” even in passing . And it became rebranded to “transformation” . The same people , the same methodology , more or less the same slides – but with a new name . It worked for a while before losing steam .

I – and customers – have asked the transformation experts on what is the difference between transformation and change management . The usual answer was along the lines of “it’s more strategic and modern” , or a smirk with “you don’t get it” .

Along the way came Hammer and Champy with Re-engineering . To match the theory to practice – ERP vendors and consulting companies started talking about “technology enabled transformation” as a new thing . Billions of dollars changed hands doing “as is” and “to be” analysis of businesses . And when that got ridiculous , some consulting companies and ERP vendors took a stance that “as is” didn’t matter any more and only “to be” mattered . This is the genesis of “best practices” and it’s CYA cousin “leading practices”.
Needless to say – I have hardly met a customer in three continents I worked in that was happy with “best practices”.

And off late , I started seeing a lot of buzz on “digital transformation” – and a bunch of repurposed power points . Sure there is a liberal dose of social, big data , predictive etc in the repurposed version , just like ERP and CRM were sprinkled on to all “technology enabled transformation” messages . I asked my old change management friends the “what is new” question – and they dutifully played back to me the “it’s more strategic and modern” line . I nodded and went my way .

And few minutes ago – my pal Jon Reed mentioned digital transformation on twitter and I had a snarky response . This post is just an extension of that . it’s all Jon’s fault 🙂

PS : I actually do think change management is a good thing and the rebranded naming is probably a minor issue that bothers only a few like me . Vast majority of projects fail – and I have seen it first hand – because customers don’t want to invest in it . And I have seen some top notch change management stuff helping customers enjoy big success .

Since it is a competitive market – vendors don’t push back on it when customers choose to ignore change management , even if they know customer will probably fail .

What is lacking in my opinion is good articulation to customers on why they should invest in it . Lofty messages doesn’t help once you pass senior leadership at CXO level . Would it be too recursive to say change management needs some change management ?