Cultural Empathy


A client of mine gave me a very nice compliment today in a meeting – he said something like “You very naturally used the word colleagues instead of employees, and that is something very unique to our culture. How do you adapt like this?” . My honest answer was “After a long time spent in…

Why can’t I have a 360 degree view of my own data ?


It’s tax season now and I owe a bunch of documents to my CPA to file my taxes . It’s a pain in the neck to compile all of them . I do all my banking with one single company – and have multiple accounts with them . I can get a view of how…

From College Dorm to Grandma’s House and back


Yumi, the young flight attendant in Qatar Airways flight from Doha to Chicago, is the closest I have acknowledged anyone to be similar to both my late grand mothers ! I didn’t tell her that though since I was not sure she will take it as a compliment 🙂 I was practically raised by my…

Automation Panchatantra


One of the best books I have read in my childhood is Panchatantra . The way it’s structured, the first story ends with one of its characters saying “let me tell you a story” and leads on to the second story and then it perpetuates like that till the end . I have a feeling…

Thoughts on Automation from an Indian Banker


I am in India for a week – spending time with my client and my team in Bangalore and Delhi . I had coffee earlier today with someone I met at the hotel lobby while waiting for my cab to pick me up – he is a senior banker in the public sector , and…

12 Tips For Making Business Travel Bearable


Flashback to my college days . I had flown exactly one flight in my life – from TRV to MAD . My dream job was the one that let me fly all over the world and stay in great hotels and eat at fancy restaurants . Fast forward to my current 43 year old self….

What I learned from my social media detox


On Jan 1, 2019 I decided to get out of Facebook, WhatsApp groups and Twitter for a month. I stayed on LinkedIn and this blog though. I came back on Feb 1. Why did I leave ? The reason to leave was three fold – one, there were a lot of things going on in…

AI Adoption Challenges – 12 Lessons From The Trenches


In 2015, when I was given the chance to lead a services portfolio that included AI, I was quite excited for two reasons. One – it perfectly suited my geeky interests (especially my passion for math) and two – it seemed to me that I was back in 2000 with ERP, with every company wanting…

Balancing The Need For Validation


To some degree, we all need some validation to feel good and perform better . As we grow as leaders, it becomes a big part of our lives to balance the need for validation of folks in our team. Too little and they may never realize full potential and too much and you will never…