LOVE is the secret ingredient of leading turnarounds


Late on Wednesday night, I got an email that essentially said we moved from #5 to #1 on a certain important metric . This was a big goal for our team, and we were all working hard for it. So I shared the news with my leadership team right away . Thursday morning, one ofContinue reading “LOVE is the secret ingredient of leading turnarounds”

We can’t help it – we will alway mess up our future in our quest for convenience !


We – the collective humanity – have always loved the concept of efficiency. “Better, Faster and Cheaper” have always appealed to us. But over the long term, efficiency has not always been in our best interests, perhaps because we never knew when to stop.    It follows a fairly consistent pattern that goes like thisContinue reading “We can’t help it – we will alway mess up our future in our quest for convenience !”