Monthly Archives: November 2018

Few weeks ago, I had dinner with an old friend in India . He is not a technologist and doesn’t have any background in services . We knew each other socially through a common hobby. The last time I saw him was some 25 years ago when I was in college. He asked me whatContinue reading “Problem Solving – what does good look like ?”

Romeo and Juliet is a brilliant piece of literature and every time I think of it, I remember Juliet arguing “What’s in a name . That which we call a rose. By any other name will smell as sweet” . What Juliet did not say was that when it comes to those of us withContinue reading “What’s in a name ?”