Sir, there are no foreigners in this apartment !


I was in midtown NY earlier this week and had a coffee with a young immigrant colleague who recently moved there. She asked me “How did you manage to survive here for so long ? I can’t seem to stop tripping over myself every step” . So I told her how my first week inContinue reading “Sir, there are no foreigners in this apartment !”

Problem Solving – what does good look like ?


Few weeks ago, I had dinner with an old friend in India . He is not a technologist and doesn’t have any background in services . We knew each other socially through a common hobby. The last time I saw him was some 25 years ago when I was in college. He asked me whatContinue reading “Problem Solving – what does good look like ?”