Customer Experience vs Technology Excellence in BI


Dennis Howlett posted this today and was the first thing I read today morning. http://diginomica.com/2013/09/25/user-experience-trumps-technical-excellence-gartner-bi-reports/ He and I also had a quick google hangout on this topic – and I thought I might as well add a few comments here. First – Customer Experience and Technology Excellence should not be looked up on as mutuallyContinue reading “Customer Experience vs Technology Excellence in BI”